((((((((leacon)))))))) I'm sorry to hear you are going through such a frustrating situation. Messing up your appointment could have been an honest mistake. Maybe she/he is going through something of their own that has them distracted. A reason to cut back on your appointments could be they feel you are improving or they need to cut back on hours themselves. Try talking to them about what you are feeling. Hopefully they will explain things better to you. Best of luck