Quote:
Originally Posted by _Sky
PLEASE PLEASE PLEASE honor the support chat room! If there are already 2 members in the room, please don't enter. Don't "pile on" thinking you can also help. While you might be good at giving support, often three's a crowd and it can be disruptive.
And when there's four or five or more in one support chat, odds are the person there needing support first isn't getting it.
Please do not interrupt a support chat. Thanks! 
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I would think that support chat is for any and all who either need support or are looking to give support. I'm sorry and I really don't mean to sound rude or disrespectful but when you say if people are already in the support room then please don't enter what you're really saying is "I'm sorry you need support but your just out of luck".
Too often people forget that if they want a one on one chat there is an option to have a private conversation by clicking on the name of the person and selecting 'private chat' As well there is always the option of meeting someone in the support room and then creating a locked private room where your conversation will not and cannot be interrupted.
Again I do not mean to sound rude or disrespectful but seriously a little common sense goes a long way especially in this matter.
Quote:
Originally Posted by DocJohn
If you find yourself starting to engage in a "serious" conversation one on one with another user, consider moving to private chat with that user. Anybody is able to setup their own private chat room on the system at any time. Use these rooms to hang out with friends or engage in that longer-term serious conversation with another member, without being bothered by other members. If you hang out in a public room with others, sometimes you may be expected to say something or asked a question. And if you hang out in a public room instead of creating your own private room, be aware that it is a PUBLIC room and anybody can and is welcomed to access it at anytime.
It is virtually never appropriate to ask another member to leave a room (unless you're a member of the community team enforcing a guideline). Ignore a member you don't like, or move to a private room. Every person who enters chat is responsible for maintaining their own safety and security by using the tools we've made available to you.
Thanks and enjoy!
DocJohn
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