i think with support chat the problem is people don't always honour the rule that it's for support. it's not fun to sit in support and need support and then loads of people pile in just to chat. it's a room for support- people can chat in social.

and with people who tend to pile in support just to chat, people who need support won't get it since there's already 8 or so people in there just milling around. it's hard for people who are having a rough time and would really like support, but have no place to get it.

thank you doc john and mods for everything