Quote:
Originally Posted by Griffe
i think with support chat the problem is people don't always honour the rule that it's for support. it's not fun to sit in support and need support and then loads of people pile in just to chat. it's a room for support- people can chat in social.
and with people who tend to pile in support just to chat, people who need support won't get it since there's already 8 or so people in there just milling around. it's hard for people who are having a rough time and would really like support, but have no place to get it.
thank you doc john and mods for everything  |
I agree.. to a point. I believe that everyone in the support room is there because they need support or want to give support. Now it is common place for support to start out light (intro problem) then get heavier (receiving support) and finally move back to lighter conversation (coming down). This is about standard.
I do agree that it may seem as though people are milling around just casually conversing.. and at times it is just that. People don't seem to want to change rooms because maybe the people they were talking to aren't ready to leave support themselves or what not.
I think the thing that most people completely forget is that this entire site (forums and chat) are here for support. The support room, I think, is intended for more intensive support that some others may find disturbing to themselves. The other rooms are more meant to be of a lighter intensity.
Dunno if im making sense to anyone else but it seems apparent to me.
We all have our ideas and interpretations of things and they may not always be right but using the basic guidelines set forth and a bit of common sense usually keeps thing working smoothly.
No matter what everyone here should be pro active in their endeavors. Speak up and be heard... I know its not always easy but it is required.
About the only thing I can say, that no one can dispute, is if I am ever online any and everyone here is free to contact me if they need someone to talk to. I know im not staff and im not familiar with a lot of certain issues but I am always willing to listen.