Thunderbear, see DocJohn's post right above yours for clarification.

I wanted to add that the reason I virtually never go into chat is because of the exact situation described. Two members who should have known better basically forced me out of the support room -- which I only went into because I really needed support! -- because they didn't want "their" discussion interrupted. It was a long time ago, but it was enough to sour me on that particular form of help here pretty much for good.

Use it if you need it.