Also, another avenue to possibly follow is to file a grievance report w/the mental health facility that these practitioners are associated with. You can provide your concerns about improper actions that were detrimental to your mental health or find the language you prefer. There should be a process already established to do this at the facility. I am actually in the process of doing that at the mental health facility where I receive my therapy & DBT, but it is because I am getting rude, unhelpful & frankly disdainful treatment from a woman in the billing dept.

Finally after she actually yelled at me in front of people in the reception area at the facility & talking to my therapist, I decided that I didn't deserve this kind of treatment when I am merely trying to get her to correct some mistakes on my statement & info. on my receipts to be submitted to ins. co.

So I sent the letter describing the trouble I am having & documentation of phone calls & interactions w/her & sent the info. to the fellow at the facility who handles the grievances. I also sent a copy to my T, a woman I know who is on the Board of Directors of the mental health facility, and a copy to a woman I know who is the president of the local branch of NAMI (a mental health advocacy organization).