Thank you Blue for your opinion on what your needs are in Support Chat. Some people do feel threatened in Support chat, and feel that when too many people are in Support Chat that they cant speak freely, or feel intimidated that there are too many people in the room. That is Why it is so important to use the best discretion for the people involved in the Support Room. If IT becomes apparent that someone is uncomfortable in Support Chat, then it is probably Best for the person needing support to make a password protected Private Room, or the Supporter to make a Private Room that is Password Protected since not all people needing support or in Support Chat may be able to do so for themselves. The main thing is not to leave someone else in Support Chat alone without trying to find someone for them to chat with as well, so it is a considerate situation for everyone involved. It does take more time to find a person to come to Support Chat that may be in Social Chat or to contact a moderator, but it is much more beneficial for the person in Support chat that may be left alone temporarily to help them feel less abandoned and isolated, and that someone is concerned for their needs if someone steps in to help then when they can not help themselves. Team Effort is a valuable Tool for everyone, and I am very proud that most people in chat are responsible enough to understand the consequences of Team Work, and that helps others feel safer in chat. Take care everyone have a Great weekend. Soidhonia.