(((((((((((mightaswelllive)))))))))))
You are not a terrible client. You are just a person who is struggling with some very overwhelming things atm, and are feeling frustrating when you feel as though you are not being understood. I do hear something good in your post though.. you ARE able to communicate on some level what is going on over the phone, and that is way better than not communicating at all! Talking in person can be very scary, and if talking on the phone opens up the conversation in a more comfortable way, then I say go with it! Personally I am HORRIBLy scared of talking on the phone, and so hearing that you are able to do that tells me that while you may feel as though you are terrible, you are actually a very brave person who is struggling with expression and needs to seek out the path that is of most comfort.
Big hugs
Jacq