Hi Jay, I am so glad that you went and I am so glad that you will have an appt.! So are you disappointed in yourself because it was hard to talk? I think that you did fine. If you could have walked in there and handled everything to perfection why would you need help then? This is one thing that I have learned on my journey is that I don't have to be perfect. I can mess up all my words and stutter and it doesn't matter. I realized this after I took a minute to watch others and saw that they messed up too and they weren't ashamed from it. I am no longer ashamed either.........