Quote:
Originally Posted by Tishie
May I ask a Q ?
What if...... In the support chat room someone tells you they have taken an over dose ? I know we should inform admin but what if admin takes ages to come to us ? What do we say to the person after we have told them the usual that they must call emergency service straight away.
I have been in this situation and had to wait a fair while for help to come and I really didnt know what to say for the best.
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Hey Tishie - in that situation, please PM an administrator with a copy of the chat (if you don't know how to do that, I can tell you). Please also do tell the person that they MUST call emergency services right away. If they don't choose to do that - here's a good page on our website you can give to them:
http://psychcentral.com/helpme.htm
Please do take a look at the "Who's Online" list at that time and see if a moderator/administrator is online and PM them asking them to help. (Even though I've received PMs after I disappeared offline and still appeared "online").
Beyond that you do NOT have to put yourself into a situation you're not comfortable with. You are more than allowed to put another member on "ignore" if you're in that situation. It can be really triggering and upsetting dealing with someone who is suicidal.
We are not equipped, nor trained to deal with someone in that sort of a crisis so please only help out as much as you can.
