Thanks for this. I don't know how to clear my cookies on my own, but I did recently take my computer to the shop to have it cleaned out. I don't know what all they did, but I did not show them my problems with PC for confidentiality reasons. The problems that are posted here are no one else's business. When I log off, I get a message that says "all cookies are cleared" or something to that effect. Are there more cookies? I log off and back on all the time and I turn off my computer between sessions. Thank You for your input! I am so computer-ignorant! Nevertheless, I seem to be addicted to PC! billieJ