I am sorry to hear about your day starting like that. Have you been seeing this T for a long time?

I can't believe she treated you crummy on the phone like that. I can understand her being upset that you didn't make your appointment. She got up early to be in the office for your appointment. But that doesn't excuse her behavior on the phone. Why didn't someone call sometime between 8:15 and 8:30 to see if you were going to make it? And why was she so hard to get in touch with? What was she so busy doing that she couldn't answer the phone??? Considering the fact that she was scheduled to be in a session with you!! And then why couldn't she take the time to talk to you about something other than her payment? That ticks ME off and she's not my T!!

As much as it sucks, I understand the whole payment thing. I just wish it worked the other way around too!

But still.... her behaviour would be deal breaker for me.