HEY! You are NOT useless! Stuff happens. So maybe you're not a morning person. I don't know many people who are! And the amount of money you make does not define who you are. You just had a bad day. Who doesn't have days like that?! I think that you just need to talk to your T and try to figure out a better time for you to come in. Even if you have to schedule something a couple weeks from now to get started in a new time slot. It seems that the T you have now has a really full schedule. So maybe you can also discuss with her the option of a phone session the next time a situation like this morning arises. Let her know that you are aware of the fact that you will be charged anyway. And that you need to set up another appointment for another day. Explain your side to her. And maybe she'll be easier to work with in the future.