Thanks comp... at least I know someone is out there... I spent another 2 hours trying to figure this out... went online to HP help and their help page I needed kept looping back to itself! I was so angry I could have thrown the thing out the window, given it away to a neighbor or put it out by the sidewalk across the street and paid for it anyway. I' m upset anyway, I bought it from a place I said I'd never buy from again, and paid 2x as much as they have them on sale for now... and I haven't even had it long enough to make recovery disks!

So I say all that because I know it's history that adds to my frustration level, and stress,and when that goes up, my brain is useless, useless, you know?

The doggone thing won't make recovery disks on RW disks. I finally found that on the site, when it's supposed to tell me that within the program.

I still haven't been able to make ANY disk, cd, rw, on any item... haven't even been able to load my 60 day free trial of windows something... grrrrrr.

Ok... at least your response gave me impetus to keep trying... now back to the store to spend another $50 on disks the doggone thing can use.