One of the things I've learned to do over the years is to take each person individually and try hard not to group all negative people together. There is good reason for this.....

On any given day, you may find that the cashier at your local grocery store is extremely rude and seems upset or angry. As a customer, I have no idea why this cashier is acting this way around me or towards me. So I consider that it's possible she found out she lost a loved one before coming to work.....she may have an electric/phone/heating bill that is due and babyfood to buy and has to decide between the two...how stressful is that?? She may have found out she flunked out of college because she doesn't have the proper amount of time to study as she is working full time, caring for her kids, caring for an elderly family member, customers treat her badly etc etc etc. Does this mean that she is an all around angry or negative person? Heck no, it means she could be having a really bad day. So my choice is to smile and be polite, thank her and tell her I hope her day gets better.

Emotions tend to get the best of a lot of people. There tends to be a lot of negative things going on in our lives, hence the negative emotions. I've come to learn that out of many negative situations, we can find positives from them and apply them and turn our negatives into a positive. It's not easy....but can be done.

I don't like grouping everyone together though.......we don't live others' lives and can't be aware of what they are going through at any given time.