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turquoisesea · Dec 03, 2009, 06:33 PM

Today at the end of my shift I was told to wait, and 2 managers talked to me about my performance. One had written up some kind of complaint. It said that I had been flustered, not multi-tasking well enough, and sending phone calls to someone who wasn't there, and also that customer had been waiting for food for around 10 minutes when it had been waiting on the shelf.
I thought I had been doing ok at work, with an occasional misstep. I know last week was rough. I remember that day too, I remember that food, the person who finished making it placed it on the rack, I cant remember if he calling out the name or not, and I didn't notice it was ready so I assumed he was still waiting on his food, I had other calls coming in constantly and other people walking up to me so assuming he was being taken care of (by the person responsible for handing out food to customers) so I continued with my work. A manager was the one who found this customer. She told me what had happened and my co-worker was shocked that the customer hadn't at least announced his presence... the manager however was upset that I hadn't brought the customer his food.

I'm not perfect but I thought I was at least ok.

But this review says that if I don't show improvement in the next 2 weeks (in which time I'll have a meeting with the managers who will let me know how I'm doing) there could be repercussions including possibly my getting fired. It also mentioned getting crosstrained into a more suitable environment. They said I was not showing improvment they are after for someone who's worked there a few months. I thought I was doing ok,

Basically... I'm not doing well enough

I was proud of this too, and I'm afraid of this in the next few weeks. Bad time for this to happen with everything that's happened in the past few weeks, I don't know how to handle this pressure right now... just crying