Hello Aliceyalice,
If your browsers crash, how are you connecting to PC? I am a computer tech and the problem could be that a setting needs to be changed. I have always had antivirus software and haven't dealt with a virus for ages so am not particularly aware of what is out there.
But Windows uses a device called "paging" where it devotes a certain amount of the hard drive to switch items back and forth from memory so it can handle every task you ask it to do. When the reserved hard drive space allowed for paging is too small, things like media applications and I've seen even mice quit operating until you adjust the paging setting and tell Windows to allow more of the hard drive space to be reserved for paging activity. With the more complex programs today, they require bigger paging files.
I've not worked with manually set paging sizes in XP for example, and not even sure it can be done but it's worth considering. I also do hope you have an antivirus.
Sorry your fella's a butt-head.
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Vickie
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