The person on the phone is an idiot. They get tired of answering questions all day and take it out on you, which is not okay!!!!

Go to the appointment, even if you don't have any paperwork to bring them. You will probably need proof of paternity to start the legal paperwork needed to go after sperm donor for the support. Bring anything you currently have, like a birth certificate for your son.

I know this is so nerve wracking. I have the same problem with the mail you do...I get too afraid of what's in it to actually open it! What helps is realizing that the monster you don't know is worse than the monster you do know. If you open the mail it becomes the monster you know.

You can do this! If you have to message us PC folk 100 times a day until the appointment, that is OKAY.