Hunny, I work for an ISP that is very small and dedicated to schools and libraries. No commercial accounts like homes. So most of my customers are teachers and tech people in education. I have built up a wonderful report with them and that makes the company able to hold onto contracts. We have a very small helpdesk staff and I am supposed to be a senior lead or something - lol. I was kinda tossed into that title but did not want it. It was so odd because last Wed when I had my breakdown at work, even my customers were saying on the phone "Are you ok? You don't sound like you!" And I remember one customer really pushing the topic and my alter saying "I am an alter" !! My alters are very frank with the people in the office when they are out. But usually it is only my nurtering alter Elaine who comes out at work if I am spliting. She tries to be very nice and lets the boss know we are needing to step away a bit. So I think that being sincere about things does help.