Hearing it and believing it are two different things, I guess. I remember a time when I addressed the therapeutic relationship with my T, and I didn't outright ask him if he cared about him. I asked him (in writing because I couldn't muster up the courage to actually say the words) if he "cared about helping me".

He responded that he not only cared to help me, but enjoyed helping me....explained a bunch of reasons to support his statement (which helped me to know that it was a genuine response)....and then said, "and I care about you personally in addition to that".

It would certainly be worthwhile to at least tell your T that you felt as though she didn't care, by her statement....and see where that takes you. You just might be surprised.