Sky - thanks for saying this. I had to laugh though because yes - yes I do try to avoid eye contact with others! LOL at self. A big part of that for me though is the deep rooted shame due to CSA that I am working through. But I do make an extra effort to look T in the eye.
One other thing to consider though is cultural differences if those apply.
Here is good info from wiki -
http://en.wikipedia.org/wiki/Eye_contact