My Support Forums - View Single Post

Elysium · Jan 30, 2010, 02:23 AM

Quote:

Originally Posted by _Sky

I have been involved in probably each of the discussions about this topic, many before we even had a support chat room to go into.

I don't go into it anymore when there are more than 2 already there, unless requested.

What I will try to do from now on... is when I see ONE person sitting there and I'm available for counsel, I'll go in and ask if they are waiting for someone in particular. If not, then I will make a NEW private support chat room and invite them to go there (giving the password.)
That will keep me from becoming sidetracked with others who enter, and it will free up the support chat room for the next member who needs it.
What do you think about the above being done as a common practice for all of us???

I actually think this is an excellent idea.

This is the way I like to do it too. It isn't personal with me if I go with someone else into private chat either. I get drained and overwhelmed rather quickly if there are more than three in the support room, so if I'm doing my best to support someone, I'd much rather have our own private room so we can talk one on one.

I support this.