Goodgirl is right, I am sure they cannot legally deny access to your mail, regardless of what their excuse is. And sleeping on the floor is an awful nightmare. If I were going through that without my meds, well, I'd be more messed up than I am now. I am really sorry this is going on. Do as suggested and call the post office. Like I said, there is no way your apartment mngr can keep you from your mail!
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"School is shortened, discipline relaxed, philosophies, histories, languages dropped, English and spelling gradually gradually neglected, finally almost completely ignored. Life is immediate, the job counts, pleasure lies all about after work. Why learn anything save pressing buttons, pulling switches, fitting nuts and bolts?" Bradbury, Ray Fahrenheit 451 p 55-56
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