Sadly, there's a known issue with being able to access chat via satellite. The satellite provider appears to be blocking or firewalling a port needed by chat in order to use it. We have a number of users in the same boat as you, but there's no easy answer at this time.

I don't think most mobile platforms support the necessary javascript/ajax stuff that chat uses. Mobile platforms may also have issues with the port thing.

Sorry!

DocJohn