oh MAN, that makes me so mad for you Kiya. ((((hugs))))
I have state ins too and have to deal with that kind of beaurocratic bull$hit from time to time. Usually it has to do with them not wanting to cover my meds but yeah. I feel you. It's especially hard when you are trying to be pro-active but it's almost like you can't get help in that condition, you have to be IN CRISIS for anyone to pay attention. Talk about an invalidating environment.

I'm SO sorry the man you spoke to told you that you're basically on your own for a month while it gets straightened out. That's just not right. If you need support, you need support.