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It sounds like you both are in a tough place right now. I am so very sorry.
I do know that most of the time creditors will continue to call your work until they get a letter in writing saying to not call that number. I would send it by certified mail, then call to make sure they got it, otherwise, its completely withing their rights to call (I know they are evil, but they push the laws).
I hope things get better soon.
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"School is shortened, discipline relaxed, philosophies, histories, languages dropped, English and spelling gradually gradually neglected, finally almost completely ignored. Life is immediate, the job counts, pleasure lies all about after work. Why learn anything save pressing buttons, pulling switches, fitting nuts and bolts?" Bradbury, Ray Fahrenheit 451 p 55-56
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