well, maybe the true-ness of the feelings is indicated by the burnout risk that therapists face, which is apparently tremendous. My vote - the vast majority of them do care, truly.

The longer I am in therapy, the more often I am reminded of Ray Bradbury's short stories in which some stray Martians would be discovered in a corner of a camp or city of the Earth colonizers... his Martians were sensitive to human needs and feelings to the point of being changelings, taking on the appearance of the person projected onto them with startling reality, but oh it was so very costly to their health.