Those all sound like reasonable requests to me. It's dumb that it's supposed to be anonymous but then you have to fill out all that personal info...next time you fill out a survey, add that to the suggestions (at least I would).
I would be frustrated to if I got called in to do something that my cat could figure out. If they don't know how to put paper in a printer, they should be getting a job application somewhere else imho.
If you can, find something to take your mind off of it...I like suduko puzzles because I need to concentrate fully on them. Take care!
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From the movie The Hours: "If I were thinking clearly, Leonard, I would tell you that I wrestle alone in the dark, in the deep dark, and that only I can know. Only I can understand my condition. You live with the threat, you tell me you live with the threat of my extinction. Leonard, I live with it too."