I think it looks very bad when one stands up a client, then holds the cancellation fee over the client's head in that manner two weeks later. Having a fee is fine, handling it like that isn't.
Makes me wonder if something is going on with the T.
Try to remember the good things that happened in the last year with the T. Then go out and try to find a new T so you can build from there.
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"Unipolar is boring! Go Bipolar!"
Amazonmom is not putting up with bad behavior any more.
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