Yeah I've checked java (latest update was the 3rd) and firefox updates. It says the java is working correctly.

If I were a techie I think two things would tell me the problem:

1) the statement of "Authentication failed"

2) I can get into chat through the "NO POP UP" chat access



Well, after all I've done, the computer is working cleanly again. just can't get the chat page to stay.

Oh, I do have it loading now (green load meter) but then it opens to a white page and flips to a blue screen and the "failed" notice comes up.

I may play with the java script selections some more. It was one of them that gave me the meter back. lol