Hi (JD),
I wish I could help. I never use chat.
I searched this forum with the error message you are getting. There are a couple of posts from other people who had the same error message in chat after changing their screen name, but it doesn't say how it was resolved.
There were also some general ideas from Doc John in one of the threads:
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The new chat room does NOT use Java. Updating Java will have no effect for people.
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Quote:
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If you're using one of these personal firewalls, look into documentation that tells you how to allow port 8080 for psychcentral.com (newchat.psychcentral.com to be specific).
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And someone said that adding a bookmark to the index helped resolve a problem? Not sure what that means...
Sorry I can't be more helpful, but I hope you get it worked out soone!