My insurance isn't technically an insurance policy. My employer is a public hospital which is self insured, much like most large employers are. I was happy to see mental health parity passing while requiring self insured companies follow the new law as well as traditional insurers.
Most HMOs in my area make it such a long process to get any help that most people give up on actually using any mental health benefits. And a case manager out here usually means they are working on giving you as little as possible. I'm glad yours is treating you well, Farmergirl.