QueenAccountant - I feel your pain! I also have to deal with executives springing last minute things on me, when it is THEIR bad time management and diary keeping skills.
Our IT department is also totally useless. We have a new employee who has been waiting for 2 days to get a login. And all forms have been completed, signed and submitted. I decided to wage a war with the IT department this AM, and for a change was greeted by such a friendly and helpful character, that my faith has been restored.

I know I do not have great personal skills - I am an animal (horse) person. I have learnt to read between the lines (This can at times be problematic). I believe every action has a reaction. I believe in fairness and equality. And the list goes on. These are all things I currently see lacking. I've been at my company for 10 months only, yet in my character I tend to be volatile and voice my opinions.

We have one executive in particular, who requires certain reports from us - she's not even in our division. Every month they take a full day to compile. And I don't even get a Thank-You (Just reprimanded as I made a mistake, on the first time I ran the reports myself) If you know what they're supposed to be like - DO THEM YOURSELF!!I have better things to do with my time.
I would rather help people who can effect real changes and who appreciate what you do - END OF STORY