Justdontknow,

The orientation may be good, the idea or coming alongside is good for Rhap, they even get you to sign so they can access all your medical records which may or may not be good, so they can help you better (by the way they should tell you this up-front). But, if there are just a bunch of people employed there who don't give a rip (I've seen some doozies in the field and the odd authentic ones) then you will do better to find something yourself or go that volunteer route.

All the best Rhap.