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I’m so sorry, dealing with insurance companies is the worst! Our insurance used to be so good, and now it’s just crap. Like I have any control over the anesthesiologist, we live in a very small area, there is ONE! My doctor used to be excellent in dealing with them, now he cannot even get through to speak to a medical professional on staff. He’s dealing with “the high school drop out that answers the phone that doesn’t know the difference between an aspirin and an ativan.” He’s so fed up that he’s just said “I’m sorry, but this is something you’re going to have to appeal on your own.”
The thing I’ve learned in the past five years is that you just have to keep jumping through the hoops, the insurance companies are just too big for the average Joe to fight with. There isn’t even an option for us to speak to a specialist anymore. You call the 800 number, leave a message and if they’re inclined, they’ll send you the paperwork to appeal their decision.
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I've been married for 24 years and have four wonderful children.
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