Yes, it's based on a short call. I hadn't actually thought out how that might be perceived but here's the deal. I am a professional poker player, have been for nearly twenty years. I've written a book on the game; written a pro column for three of the industry magazines, etc. Anyway, making quick, accurate assessments with incomplete information is part of the job description. Saying 'umm' fourteen times in the course of a three minute call doesn't bode well in my opinion. (counting cards is a habit, sometimes couting 'umm's' is too ) There were other verbal 'tells', as well as a complete lack of confidence in his voice. Honestly he sounded like he was an adolecent about to go on his first date. Even assuming my preliminary assessment of this fellow is incorrect, my perception is likely to be an impediment.

As far as being in the drivers seat, how does that work? You indicate that I can pick and choose - great. Does one simply say, I'd like to try someone else? Or does one not set another appointment and go to another center?

Thanks for answering.