like all the others, i get a message: File Failed,, i'm trying to upload a pic i got in aol email, and downloaded to Windows Office Documents, cause i can't figure out how to put an aol pic directly in my Photo Library. the pic is a .doc file, or a .xps file, but i can't get it to save as a Jpeg or Gif file. this is all so complicated~! heeeeelp~~~