Okay, you have to stop the "but also on purpose". They don't know if they can trust you! Give them reasons to trust you. They listen but they don't know which way to jump if you're coming at them from both and there are more considerations; money, insurance, time, jobs, the doctors, etc. so they have a rough time of it without you making it rougher!

If you have trouble so you do things on purpose; make yourself tell them that too but tell them the whole story so they have all the information!