Hmmm I'm trying to recall what used to work before when someone had a problem.... and frankly, there are plenty of other members who are more savvy than I on this.

Something about ... allowing pop ups

and another thing about clearing all the cookies -- not just on your computer but here at the site in the profile area or such

though Idk if either of the above are relevant with today's chat server etc.

I'm using firefox (mozilla)

and I also know I have horrible issues with a Window update so I haven't allowed the major one (tried it at least twice and it won't allow my computer to work well)