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Old Sep 13, 2010, 07:49 PM
Rhiannonsmoon's Avatar
Rhiannonsmoon Rhiannonsmoon is offline
Grand Magnate
 
Member Since: Jul 2008
Location: Australia
Posts: 4,135
Quote:
what i would really like to hear is "oh, i see where you are coming from" or something along those lines...
Hello Sun,

This is exactly what I mean. "What I like to hear" is key and "Oh I see where you are coming from" is also key.

Those 2 statements are giving you what you want. Clarification that you are right in what you are thinking even if the delivered action is not the preferred outcome for the supervisor or manager.

This situation will need specific self training to change but it can be done. So you will go from "what I like to hear" to "tell me what I need to hear". When this happens there will be no more need for clarification because you will have heard and fully understood what your supervisor and manager want you to understand to fulfill your role as an employee.

Take care
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