The other woman was horribly rude in her anger and misunderstanding that the clerk in the store could not help her. However, what I disliked most about her tirade was the volume of it, not what she said? What she said was equivalent to me of "Your mother wears combat boots"; it didn't apply to the clerk himself, Italians or Mexicans; had I been there, it would have been embarrassing to me because of how ignorant and prejudiced the woman was and she didn't even know it; it's like when you see someone with snot on their nose or spinach on their teeth and they're not aware. But the volume would get me and would have made me angry. I would have reminded the woman that her ignorance and rude expressions of her prejudice were not my problem and I didn't wish to hear about them and would she like me to get a Mall security officer to help her out of the store or could she find the door herself!