Quote:
Originally Posted by bridgie
we try to give customers what they want and always do our best to be civil and polite and above and beyond service but if they are rude and wrong than that old "the customer is always right" has to go out the window.
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Depends on how you mean "the customer is always right". If you mean the customer always has to be respected, even when they are "wrong", then this can be a correct policy (I think).