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I WMD, what you talked about is what I used to do when I went to chat. I would just use the away status in the chatroom, then I would do private chats to assist people who required that from me. Sometimes I would go to a private room if I felt it was something pretty intense. But if it was just normal focused helping, I would just hang out in the chatroom on away status in private chat. It seemed to work for people. With the exception that I was usually on away status when I was in the chatroom. which might have looked rather odd to people.
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