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Oct 01, 2010, 11:51 PM
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Member Since: Jan 2007
Location: U.S.
Posts: 10,383
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Quote:
Originally Posted by KathyM
I'm disappointed in the other people present who thought it was funny and remained silent.
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I would have been one of those who remained silent, but I don't think it's funny. I bet most people who remained silent did NOT think it was funny. I would have been terrified. I can't handle anger and hostility. This person sounds unbalanced. I probably would have left the store. I always counsel my daughters to not lose their cool in situations like that and to remove themselves from the situation when angry and irrational folks are letting loose. Who knows, they could whip out a pistol and start firing, in road rage fashion. I had a friend shot in a road rage incident so I take the angry folks very seriously and give them a wide berth, for safety's sake, and also because of my own fear of the angry and the hostile. If I had been the clerk, I probably would have said excuse me and gone into the back room and called the mall security and not come back out until the person was gone. With no one to yell at, possibly the angry woman would have soon left, or if she hung around, hopefully security would arrive quickly and remove her. I don't believe the job description includes being the object of rage, and concern for safety would prompt me to vacate. Call me a coward, but at least I'm still alive.
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"Therapists are experts at developing therapeutic relationships."
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