I know my part in the "issue" - I didnt jump up and down and turn cartwheels when my assistant made me an appt in a previously empty afternoon after a morning of very boring paperwork - I was less than enthusiastic - I hadn't had lunch was very much looking forward to leaving for a few hours and she pages me to tell me she made the appt - I sighed, and said OK - thats it just OK, and she comes stalking into my office and infront of the other workers says - what should I have done? (hands on hips - very combative)

I dont know how things went from 0-100 on the unglued scale - so I told her again that I had said it was ok - to which she started in again - I said look - I need to get lunch - the appt is fine where it is, finished my paperwork and left.

Came back and things are calm - tense but calm -

I don't understand how I manage to get these sorts of reactions from people - I wasnt sarcastic, nasty, mean, terse - just said ok.

Next time it will be thank you - only - that is the extent of conversations here from now forward -