I am sorry you had that response ((((((( faylowell )))))))) Not everyone knows how to be supportive or know the correct terminology. I do agree with what you say but the trouble is that this sort of post you have done here can make people feel bad. I know that was not your intention.

It is always best to bring this type of concern to admin or mods attention rather than on the boards. Also please remember you can always report any suspect post to admin/ mods and they will remove the offending post and have a quiet word with said member on how to be supportive.