Actually (yes, I know I'm a maverick), I AM glad this matter was brought up in a public forum. I have seen and heard from people who are receiving abusive responses to their posts. It's particularly tragic when it's a newbie. I know in one case some of us tried to respond to one soul who was really feeling hurt. She had written in--and the people who posted in response, she said, were just criticizing her spelling! They weren't even trying to address her concern.
I know moderators can't be on top of everything, but I almost think (probably impractical) more posts need to be read before they are actually posted, especially with anyone who is addressing a newbie. After all, we say "we are here to help," but sometimes we're doing a lot of damage to the poor souls who are writing in out of desperation. After awhile we learn for ourselves which people have issues that come out in their responses and "consider the source," but the newbies are assuming, I think, that the people here are mentally healthy all the time......NOT!
Sorry to air our dirty laundry in public, but I DO think it is something that the community needs to be reminded of......
Okay, slouching back to my cave......
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