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Oct 19, 2010, 06:36 PM
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Member Since: Dec 2003
Location: Coram Deo
Posts: 35,474
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Good luck. Windows 7 doesn't play nice at times.  I use mozilla as well... have to go in "through the back door" docjohn provided. Click on "No Pop Up Chat" and then on the next screen "ENTER CHAT NOW" that will drop you into the lobby and you can proceed from there.
(I also find that any windows updates reinitiates the windows defender ...I use AVAST and having both of them blocks the chat window for me as well. I have to disable the defender each update. 
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