Seski, Tree- I hear you! Had a few days where I really was in a bad space, and I called T. She was so patient, and spent about ten minutes providing reassurance, reminding me that I'm okay now and encouraging self care. At first, all I heard was that she was not available today, and my first response was to hang up and say well fine then, I'll just deal! ... but after we talked awhile, it was like Tree says- it's BOTH. So today I did a few things to comfort me AND T will be there for me on Thursday.