I think that is a great accomplishment. My guess is that new-T realized he made a mistake and was really uncomfortable and that is why he kept avoiding it. He was embarrassed and didn't want to admit that he had made a mistake. I think you did a wonderful job keeping bringing it back to your issue. While the other client defended new-T, it sounds like you were able to get your point across to the group which is wonderful since I know you have had trouble getting your side out in these meetings.